At ULMA Forja, people and their well-being are of central importance. We encourage individuals to take responsibility for self-care, mutual care, attention, and reciprocal support, all of which are based on solidarity, empathy, and shared well-being.
Values
Our way of being and doing is based on values that have led our customers to continue trusting in us as each year passes, something of which we could not be prouder.
TAKE CARE OF YOURSELF BY TAKING CARE OF OTHERS.
PEOPLE WORKING ALONE GO FASTER, BUT WORKING TOGETHER, WE GO FURTHER.
We are a close-knit team of people who treat each other with respect. We support each other, empathize with each other’s situations, trust each other and look out for the greater good. We actively seek development and general satisfaction.
COMMITMENT IS WHAT MAKES A PROMISE REAL.
We identify with the Company Project (MVV) and are actively involved in it. We take on its challenges as our own. We support this shared project, giving our all to achieve its goals.
I DO WHAT I SAY, AND I SAY WHAT I DO.
We act with responsibility, integrity and commitment to generate trust through our actions and decisions. We deliver on our promises with transparency and consistency. Our commitment to excellence is reflected in our principle of action: “a job well done”.
IF YOU DON'T TAKE CARE OF YOUR CUSTOMERS, YOUR COMPETITORS WILL.
We consider our customers central to our decisions, and seek to provide sustained value to foster mutual loyalty.
We get to know our internal and external customers well, listen intently to them, and attend to and anticipate their needs in order to meet and exceed their expectations.
NEVER STOP, NEVER SETTLE, UNTIL THE GOOD IS BETTER AND THE BETTER IS EXCELLENT.
We are passionate about improving every day, so we focus on learning and innovation. We constantly measure and assess our performance to achieve outstanding results.
If we believe it will make us better, we are willing to change the way we do things. We study how “benchmark” organizations operate.